Our Future

There has never been a more exciting time to be part of New Zealand Post. As the needs of our customers are changing, we’re right there with them making sure that we’re able to exceed those needs. Up until now, digital services have been an add-on to our core business, but as a large number of our customers are preferring online services, digital is now right at the core of the way we work.

Without losing sight of our proud heritage, we have a future focus that will result in customers getting the products and services they want, where they want them, and how they want them. This is about being the best Mail & Logistics and Financial Services organisation in New Zealand, about being people for change.

We’re committed to being the best at what we do, and doing what matters. Together we’ll work hard to deliver better ways of doing things to make people’s lives easier. We’ve got our finger on the pulse of New Zealand, and we’re providing the services the country needs. From the online identification verification system RealMe right through to the online shopping tool YouShop and the business platform Converga, we’re proving to New Zealanders that we are changing with them.

Creating the New Zealand Post that New Zealanders need calls for real innovation, for being different and changing to meet the needs of our customers. By delivering on our promises and delivering for the future, we’ll be delivering what matters.

Who are New Zealand Post customers?