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Our Future

There has never been a more exciting time to be part of New Zealand Post. As the needs of our customers are changing, we’re right there with them making sure that we’re able to exceed those needs. Digital Services are now right at the core of the way we work.

Without losing sight of our proud heritage, we have a future focus that will result in customers getting the products and services they want, where they want them, and how they want them. This is about being the best delivery business for New Zealand.

Together we’ll work hard to deliver better ways of doing things to make people’s lives easier. We’ve got our finger on the pulse of New Zealand, and we’re providing the services the country needs. With the introuction of the online shopping tool YouShop we’re proving to New Zealanders that we are changing with them.

Creating the New Zealand Post that New Zealanders need calls for real innovation, thinking differently and changing to meet the needs of our customers. By delivering on our promises and delivering for the future, we’ll be delivering what people care about.

Who are New Zealand Post customers?