Our Values

There’s something really special about being part of the team here at NZ Post – Tukurau Aotearoa.

It’s our people and the fantastic work they do. From the top of the north to the bottom of the south, our teams operate with care around the clock to keep New Zealanders connected, making us the best delivery business for New Zealand.

Our values shape our culture, which shapes the customer experience we deliver. How we show up to work is at the heart of who we are. It creates a place where our people are valued, belong and thrive. It inspires us to do our best work and love being here. 

We deliver what people care about, and the result is a deep and far-reaching sense of pride in the role we all play in making New Zealand successful.

If you share our values and want to be part of a team that plays a pivotal role in the lives of New Zealanders, then we would like to hear from you.

Value each other and Bring the real you 

We’re all unique, inclusive and respectful. We’re down to earth. We own our attitudes, our growth, and we keep ourselves healthy and safe. 

  • Be authentic and inclusive 
  • Look for opportunities to grow 
  • Keep yourself safe and well 
  • Speak up, be respectful, honest and truthful   

Create connections so we’re Stronger together 

We’re connected, collaborative, trusted and have each other’s backs.  We’re compassionate, think and act like whānau, care about each other’s welfare, and work together as a team to achieve our goals. 

  • Trust, support and look out for each other 
  • Work together to achieve goals 
  • Celebrate our own and each other’s achievements 
  • Be kind to one another   

Step up to Deliver the best 

We get the job done and deliver as promised. We go the extra mile for each other, and do so safely. We find ways to do things better for our customers and Aotearoa.  

  • Always look to improve and try new things 
  • Be brave, learn and adjust fast 
  • Help our customers and our business grow sustainably 
  • Do what’s right for Aotearoa 
 
Learn about the future of New Zealand Post
Find out more

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Customer Service Representative - Gisborne

Permanent
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Customer Service Representative |Gisborne   The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving ...

Customer Service Representative

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Customer Service Representative | Contract | Part-Time | Wellington   The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need...

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