Our Values

New Zealand Post always has been and always will be about people. As we step into a future of change, it’s important that we have a rock-solid foundation of values, ensuring that we are doing the right thing for all concerned. If you share our values, and if you’re excited about the future at the cutting edge of change, then we would like to hear from you.

Do What’s Right is about doing what’s right by the customer and each other. It includes confronting difficult realities and being open about discussing these, having a solution focus, respecting others, and taking personal responsibility for addressing issues. It’s also about being fiscally responsible - don’t just do things the same old way when there’s a better, cheaper and more efficient way of doing them.

One Team is about working collaboratively across and within New Zealand Post. It’s about assuming genuine intent in others, being curious about the business - what we do and how we fit together, taking pride in each others achievements, and having each others backs.

Make It Easy is about reducing unnecessary complexity, improving the experience our customers have, and constantly looking to improve the way we deliver our solutions and services.

Raise The Bar is about pushing ourselves individually so that collectively we succeed. It’s about taking calculated risks, having high expectations of each other, aiming for excellence, and applying the lessons from our mistakes to continually improve.

 
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