What we expect from you

Our recruitment process is very straight forward with a focus on getting the right information and managing applications as quickly and efficiently as possible.

You can help in this area by ensuring you take a moment to make sure you’ve provided all the information that’s asked for in the application.  This makes sure that we have a good idea who you are and what makes you a potentially great addition to our team.

You want to make sure you make the best impression possible. Right?!

All job applications will require a level of detail from you so take some time and make sure you have this ready to go.

Here’s what you should have in your toolkit ready to provide to us;


We receive applications for our roles online through the New Zealand Post Careers Site. Applying for the first time you’ll be asked a series of questions that help us get to know you a little better.

We may ask you to complete an online questionnaire specific to the role - this helps us understand quickly about fit for the role.

Many of our roles are physically demanding in nature so we may ask you about what you think your physical abilities are or whether you’d need any support to ensure you keep free from harm while working for us.



Take a moment to briefly detail your relevant skills and expertise and why you’re a great match for the role being advertised. Think about what makes you unique and what will make you stand out from the crowd.



You own your CV - it’s a reflection of your work history - so we reckon it’s a good idea you invest some time to make this shine. Your CV is the key document in the application process.

We’re not going to tell you how to pull your CV together - that’s your job!

But - we reckon great CV’s have the following qualities;

  • They reflect the role being applied for.
  • They reflect your responsibilities as well as what you were accountable for and what you accomplished.
  • They are concise, well formatted and accurate.
  • They don’t have spelling or grammatical mistakes
  • They make it easy for us to find you because all your contact information is there and current.
  • They keep it relevant and professional.
  • Did we mention no spelling or grammatical errors!

There are many resources you can tap in to to make sure you reflect current best practice, but a great tip is to always have a trusted friend or family member read your CV and Cover letter to make sure you haven’t missed anything and provide you with any constructive feedback that can aid you in being successful.



Depending on the role you’re applying for, assessments may be required. For example If you’re going to be a Postie on a Cycle Round - we’ll ask you to complete a bike competency test. If you are applying to us to work with us as a Business Analyst then we might ask you to undertake a series of Cognitive or Psychometric assessments. There’s no “one size fits all” here - we make sure we assess what’s important for success for you and for us.

We’ll let you know what you need to prepare for  or bring with you prior to any assessment we ask you to complete.



We’ll always give you as much notice as possible before being asked to attend an interview - but the nature of our business means we make ask you to come along sometimes at short notice.

Be prepared - make sure you are able to talk about your skills and experience in an informative and engaging manner. We’ll give you as much information as we can - but this bit is up to you - so take some time to prepare - and most importantly - don’t stress out! At the end of the day we’re just having a conversation.  We want you to do well.



Following the interviews, we’ll undertake reference checks with at least two referees plus security and credit checks may if necessary.

It will really help out if you have thought about and contacted your referees so they know they could expect us to be in touch. You don’t want to have aced the interview - but then be held up because your referees are hard to get hold of.

No matter what the outcome we want your experience with us to be positive. If you’re not successful first time - then we want you to visit us again.

Once you’ve created a profile with us you can ensure you have e-mail alerts set up to inform you as soon as roles you want become available.

Remember you can contact us any time at careers@nzpost.co.nz.



Check out our Recruitment Process

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